Increase the productivity of employees by offering them access to prompt answers, regardless of the nature of the problem, by using a support service. Offer them a phone system with an unique number which can be used to gain immediate answers, information and advices regarding the use of computer workstations, modern operating systems - Windows XP, Vista or 7 - of office applications (Microsoft Office, Open Office) or for the most popular applications used day to day by your employees.
Gain time for your employees and avoid delays and frozen activity during your work schedule.
Give every employee the possibility to choose his favorite communication method - online, via email, phone or text message, offering you a user friendly approach that matches every employee's individual style.
Benefit from a service that holds an optimum cost/performance report that uses a state of the art incident management system. Star Tech Team Incident Tracking ensures: